Return & Exchange Policy

At MEEBOY Leather Craft, we strive to provide our customers with the highest quality handmade leather goods. However, we understand that sometimes a return or refund may be necessary. This page will guide you through our refund policy and help you understand the process.

30-Day Return Policy

Our refund policy allows you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be in the same condition as when you received it - unworn or unused, with tags, and in its original packaging. Please ensure that you have the receipt or proof of purchase as well.

If you would like to initiate a return, please contact us at kefu@meeboy.cn . We will provide you with a return shipping label and instructions on how and where to send the package. Please note that we cannot accept returns without prior authorization.

Damages and Issues

Upon receiving your order, we kindly ask you to inspect the items. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.

Exceptions and Non-Returnable Items

While we strive to accommodate all returns, there are certain items that cannot be returned for various reasons. These include perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, and gases. If you have any concerns about a specific item, please reach out to us for clarification.

Please note that sale items and gift cards are non-returnable and non-refundable.

Exchanges

If you wish to exchange an item, the fastest way to ensure you get what you want is to return the original item and make a separate purchase for the new item. This will expedite the process and ensure that you receive your desired product promptly.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be automatically processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

If you have any further questions or concerns about our refund policy, please do not hesitate to contact us at kefu@meeboy.cn . We are here to assist you and ensure your satisfaction with our products.